Shipping & Returns
All of our accessories are handmade from natural materials and therefore no two designs are ever exactly the same. Color, texture and exact details may vary. Please refer to our Care Guide in our FAQS to learn how to best care for your purchase.
Out of Stock Items
Unless an item is listed as “in stock” you should expect your purchase to arrive In about 6 – 8weeks. You will receive an email as soon as your purchase is shipped to you. If you have anyspecial requests, please don’t hesitate to send us an email.
Shipping
We ship nationwide.
Return Policy
We want you to be completely happy with your order. If for any reason you are not satisfied, we gladly accept returns of unused, undamaged or defective merchandise for a full refund to your original payment method. Items must be returned within 7 days of purchase. Returned merchandise must include all packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned. Returns must also be accompanied by the original packing slip. All discounted items or items marked “Final Sale” at the time of purchasemay not be returned or exchanged.
Custom Orders
Special order items or customized products are not returnable for a refund. Any item not in stock at the time of purchase is considered a special order. If you are unhappy with your special order, you may return it in unused condition for a store credit, or exchange it for something of equal or greater value. Store credits are available to use anytime and do not expire unless otherwise indicated.
Our Return Address Is:
Arturo Foster Designs
330 Heatherden Ave., Fayetteville, GA 30214